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At abc111, we keep our data practices clear and direct — what we collect, why we hold it, and how you can act on it from your account. Access and eligibility depend on your local law and eligible regions; everything we do with your information follows what is described here.
When you open an account with abc111, we collect the information you provide during registration — your name, contact details, and the payment method you choose, which may include Rocket, Upay, or Bank Transfer. We also record activity generated by your use of the account: login events, wallet transactions, sports market selections, and the casino category sessions you move through. This data lets us keep your account functioning, process your transactions correctly, and respond when you raise a question with our support team. We do not sell your personal information to third parties. We share data only where it is strictly necessary — for example, with a payment processor handling a Rocket or Upay transaction, or where we are required to respond to a lawful request. Data is stored using access controls that limit who inside the organisation can view account-level records. Cookies and similar tools are used on the site to maintain your session and remember your account state across pages. You can review cookie settings in your browser at any time. The full scope of what we collect, how long we keep it, and your choices are set out in the sections below. Availability of certain features and the data rights that apply to you depend on your local law and the eligible regions we serve.
Transaction records for Rocket payments are held as part of your account wallet history and are visible in your account dashboard after login.
When you use Upay, the transaction reference and amount are logged against your account. You can review this record under your wallet transaction history.
Bank Transfer deposits generate a record linked to your account. If a discrepancy appears, contact support with the reference shown in your account.
All account activity — sports bets, casino sessions, wallet movements — is stored against your profile and accessible through your account dashboard.
Not every interaction you have through abc111 falls under identical rules. Your account login, wallet records, and the data you enter directly are squarely inside this policy. Activity that routes through a third-party service — an external payment gateway or a studio's own game environment — is also governed by that third party's own terms. We describe below what sits clearly inside our policy and what sits at the boundary.
Your login credentials, session data, and account profile details are fully within this policy. We control how they are stored, who can access them, and how long they are kept.
Deposits and withdrawals processed via Rocket, Upay, or Bank Transfer generate records we hold. The payment processor handling the transfer also holds data under their own privacy terms.
Pages, game lobbies, sports markets, and casino categories you browse on abc111 are covered by this policy. Session and cookie data from these pages is ours to manage.
Game studios providing content in our lobby — such as Pragmatic Play or PG Soft — operate their own data environments. Their software may process interaction data under their own policies, separate from ours.
You are not a passive subject of this policy — there are concrete steps you can take. Start by logging into your account and opening the account settings page; your profile details, contact information, and linked payment methods are shown there and some fields can be edited directly. If you spot a record that looks wrong — a transaction amount, an account detail, a stored contact — raise it with our support team and we will check the record against our logs. You can also ask what personal information we hold about you; we will respond to that request through the contact path you used to reach us. If you want to close your account and request that we review what data is retained, contact support and state your request clearly. The steps available to you may vary depending on your local law and the eligible regions we serve. We do not place conditions on basic account-record questions — if you ask, we answer.
Log in and open account settings to see your stored profile, wallet history, and linked payment methods. The current state of your records is shown there after login.
If a name, contact detail, or payment reference looks wrong, use the edit fields in account settings or contact support with the specific correction you need.
Send your question through the support contact path. State clearly what information you are asking about; we will check our records and respond through the same channel.
Contact support to request account closure and ask about data retention. We will explain what we keep, for how long, and under what conditions, based on applicable local law.
If something in this policy is unclear, or you want to act on a data right, the fastest route is through the support channel shown in your account. We respond through the same path you used to contact us, so keep the channel consistent for a clean record of the exchange.
Open the chat icon from any page once you are logged in. Describe your privacy question or the record you want to review, and our team will check the relevant account data.
Send a written privacy request to the support email address shown in your account help section. Include your registered contact detail so we can match the request to your account record.
The help section inside your account lists the active contact routes and response process. Check there first for the current support path before sending a request.
We apply access controls to limit which staff can view account-level records, and we do not retain personal data beyond what is needed for the account to function and for us to meet lawful obligations. Cookies on abc111 are used to hold your session state, remember your login across pages, and keep your account position stable as you move between the sports and casino sections. You can adjust cookie behaviour in your browser settings; turning off session cookies may affect how your account loads. We review our data practices when our processes change, and the policy shown here reflects the current state of those practices. If we make a material change, the updated version will be available at this page path. Your rights under this policy depend on your local law and the eligible regions we serve.
Account-level data is accessible only to staff who need it to operate the service or respond to your support request. We do not give open internal access to personal records.
Session cookies keep your account state intact as you move between sports markets and casino categories. You can manage cookie settings in your browser; the effect of changes is shown in your session behaviour.
We keep your data for as long as your account is active and for the period required by applicable law after closure. Once that period passes, records are removed from active systems.
When this policy changes in a material way, the revised version is published at this page. Check the policy page directly for the current version; we do not rely on email alone to notify changes.
These are the questions we hear most often about how we handle your data, what rights you have, and how to act on them. If something here does not cover your situation, contact support through the path shown in your account.
We collect the details you enter at registration — name, contact information, and your chosen payment method (such as Rocket, Upay, or Bank Transfer). After that, we log account activity: login events, wallet transactions, and the sports or casino sessions you run.
Yes. Log into your account and open account settings to see your stored profile and wallet history. For a fuller record of what we hold, send a request to our support team through chat or email and we will check and respond.
Some fields — like contact details — can be edited directly in account settings after login. For details that are locked or look incorrect in your transaction history, contact support with the specific correction needed and the record reference shown in your account.
We share data only where it is necessary to operate your account — for example, with a payment processor handling a Rocket or Upay transfer — or where required by law. We do not sell your personal information. Game studio environments like Pragmatic Play operate under their own data terms.
Cookies hold your session state as you move between pages, keeping your account logged in and your position stable. You can adjust cookie settings in your browser at any time. Turning off session cookies may cause your account to behave differently or require you to log in again.
We retain account records for the period required by applicable law after closure, then remove them from active systems. Contact support to request account closure and ask specifically about retention — we will explain what applies based on your local law and eligible regions.